Privacy Policy

1. Introduction

Webpresso AI ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Webpresso platform, including our website, APIs, AI agents, and related services (collectively, the "Service"). By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

We collect the following types of information:

• Account information: Your name, email address, and profile details you provide when creating an account.
• Usage data: Information about how you interact with the Service, including features used, page views, and session duration.
• Technical data: Browser type, device information, IP address, operating system, and referral URLs.
• Payment information: Billing details processed securely by Stripe. We do not store your full credit card number on our servers.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Analyze usage patterns to enhance features and user experience
• Communicate with you about your account, updates, and service-related announcements
• Process billing and manage subscriptions
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Cookies and Tracking

We use the following types of cookies and tracking technologies:

• Essential cookies: Required for the Service to function properly, including authentication and session management.
• First-party analytics: We use privacy-aware analytics we operate ourselves to understand how users interact with the Service, helping us improve features and performance.
• Preferences: Cookies that remember your settings and preferences across sessions.

You can manage your cookie preferences through your browser settings. We respect your cookie consent choices and provide controls to opt out of non-essential tracking.

5. Third-Party Services

We use the following third-party services that may process your data in accordance with their own privacy policies:

• Stripe: Payment processing and subscription management.
• Cloudflare: Hosting, content delivery, and DDoS protection.
• Managed infrastructure providers: Hosting and managed data services that operate the runtime.
• Sentry: Error monitoring and performance tracking.

Each third-party service processes data in accordance with their own privacy policy. We encourage you to review their policies.

6. Data Retention

• Account data: Retained for as long as your account is active. Upon account deletion, your data will be removed within 30 days.
• Usage data: Retained for 90 days, after which it is aggregated and anonymized.
• Payment records: Retained as required by applicable tax and accounting laws, typically for a minimum of 7 years.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete personal data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Portability: Request your data in a structured, machine-readable format.
• Restriction: Request restriction of processing of your personal data.
• Objection: Object to processing of your personal data based on legitimate interests.

To exercise any of these rights, please contact us at support@webpresso.ai. We will respond to your request within 30 days.

8. GDPR Compliance

We process personal data under the following legal bases as defined by the General Data Protection Regulation (GDPR):

• Consent: Where you have given explicit consent for specific processing activities, such as analytics tracking.
• Contract: Where processing is necessary to fulfill our contractual obligations to you, such as providing the Service.
• Legitimate interest: Where processing is necessary for our legitimate business interests, such as improving the Service and ensuring security, provided these interests do not override your rights.

Data is processed in the European Union where possible. For any transfers of personal data outside the EU, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption of data in transit (TLS) and at rest, strict access controls limiting data access to authorized personnel, and regular security audits and vulnerability assessments. While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

The Service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a child under 16, please contact us at support@webpresso.ai.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by email or through a prominent notice on the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@webpresso.ai.

Webpresso AI